Delivery and Collections

At Stone Works (Intl) Ltd we are able to offer a fast, reliable UK nationwide delivery service and an export service on request. We aim to deliver within 3 to 5 working days. We also offer an expert stone floor fitting service.

All orders will be delivered by a tail-lift lorry (with pump truck) so it is important that any restricted access details are advised prior to delivery. The load will be dropped, at the driver's discretion, to the nearest and safest point to your property. The driver cannot help with handling stone into your property, so please try to arrange for somebody to help with the offload.

Care needs to be taken when unpacking the stone as wooded or stone spacers may need to be removed from the packaging before the stone can be lifted out. The stone should always be stacked and stored vertically (on edge) but not on a hard surface as this can cause unnecessary edge chipping.

All orders must be examined on delivery and any shortages, damages or other discrepancies must be notified within 72 hours.

Collections are by prior arrangement only, and can only be made by a suitable vehicle. Goods collected are transported at the individuals own risk.

Installation is viewed as acceptance of goods supplied, which means any claims after this stage cannot be accepted.



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